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How to Delete CrushOn AI Account & Cancel Subscription (2026)
Deleting a CrushOn AI account is a manual process that takes up to 48 hours to complete after submission. Cancelling a subscription is separate from deleting your account — you can cancel billing without deleting your account, or delete your account without first cancelling (though cancelling first is recommended to avoid unexpected charges). This guide walks through both processes for all platforms.
Step 1: Cancel Your CrushOn AI Subscription First
Before deleting your account, cancel your subscription to avoid being charged for the next billing cycle. Cancelling does not immediately remove your account or data — it just stops future charges.
Cancel via CrushOn AI Website
- Log into your account at crushon.ai
- Click your profile avatar or username in the top corner
- Go to "Settings" or "Profile"
- Find "Manage Subscription" or "Billing"
- Click "Cancel Plan" or "Cancel Subscription"
- Follow the confirmation prompts
- You will receive a confirmation email
Your paid access continues until the end of the current billing period. After that, your account reverts to the free tier (50 messages/day) — it is not deleted.
Cancel via iOS App Store
If you subscribed through the Apple App Store, your subscription is managed by Apple — not by CrushOn AI directly.
- Open Settings on your iPhone or iPad
- Tap your Apple ID at the top
- Select "Subscriptions"
- Find CrushOn AI in the list
- Tap "Cancel Subscription"
- Confirm when prompted
Cancel via Google Play Store
If you subscribed through Google Play, your subscription is managed by Google:
- Open the Google Play Store app
- Tap your profile icon in the top right
- Select "Payments & subscriptions"
- Tap "Subscriptions"
- Find CrushOn AI and tap it
- Tap "Cancel subscription"
- Follow the confirmation steps
Important: CrushOn AI does not charge cancellation fees or early termination penalties. Your access continues until the current billing period ends.
Step 2: Delete Your CrushOn AI Account
Account deletion permanently removes your account data, conversation history, and all characters you created. This action cannot be reversed once processed.
Process:
- Log into crushon.ai
- Navigate to your Profile Settings
- Look for "Account" or "Privacy" settings
- Find the "Delete Account" or "Close Account" option
- Read the deletion warning carefully
- Enter your password or complete verification as required
- Confirm deletion
CrushOn AI processes account deletions manually — the deletion request is submitted, but full data removal takes up to 48 hours. You may receive a confirmation email when the process is complete.
If you cannot locate the delete option in your settings, you can also submit an account deletion request via CrushOn AI's support contact channel (accessible through the official website).
How to Delete Messages on CrushOn AI
Deleting individual messages or conversation history is separate from account deletion:
- Delete a conversation: Open the conversation, find the options menu (three dots or gear icon), and select "Delete Conversation" or "Clear Chat"
- Delete individual messages: Some platforms allow per-message deletion; check the message options within a conversation
- Note: Deleting messages from your view does not guarantee immediate removal from CrushOn AI's servers. Server-side data removal occurs as part of the full account deletion process
After Account Deletion — What Happens to Your Data
Per CrushOn AI's privacy policy:
- All conversation history is permanently removed during account deletion
- Custom characters you created may remain in the public library if they were published (contact support to request specific character removal)
- Billing records are retained for the period required by law and by Subscribestar as the payment processor
- Account deletion is irreversible — you cannot recover a deleted account or its conversation history
Frequently Asked Questions
Deleting your account while an active subscription is running may result in a charge for the current billing period. Always cancel your subscription first, then delete your account after the billing period ends to avoid unexpected charges. Contact Subscribestar or your app store for billing disputes related to account deletions.
CrushOn AI processes account deletions manually, taking approximately 48 hours after the deletion request is submitted. You may not receive immediate confirmation, but the process will complete within this timeframe. Contact support if more than 48 hours pass without confirmation.
No. Account deletion on CrushOn AI is permanent and irreversible. Once the deletion is processed, your account, conversation history, and associated data cannot be recovered. If you are unsure about deleting permanently, consider cancelling your subscription and simply not logging in instead.
Public characters you published to the community library may remain visible after your account deletion. If you want your public characters removed as well, contact CrushOn AI support with a specific removal request before or alongside your account deletion request.
Check your email inbox for the original subscription confirmation email — it will indicate whether the subscription is through CrushOn AI directly (Subscribestar), Apple App Store, or Google Play Store. Use the corresponding cancellation method described above.
CrushOn AI does not have a published blanket refund policy for cancellations. Refunds are handled through the billing processor — Subscribestar for web subscriptions, or Apple/Google for app store subscriptions. If you were charged unexpectedly or believe you are owed a refund, contact the respective billing platform directly. For billing concerns related to the CrushOn AI service itself, contact their support.